Privacy Policy

Last updated: 23 August 2026

Snappy Singalong is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect information when you visit our website.

1. Information We Collect

Information You Provide

When you contact us using the website contact form, we may collect:

  • Your name
  • Email address
  • Any information you choose to include in your message

We use this information solely to respond to your enquiry and provide support where requested.

Newsletter Subscription

If you choose to subscribe to the Snappy Singalong newsletter, we collect your email address.

We use your email address to send you the Snappy Singalong newsletter, which may include information about new songs, videos, printable activity packs, learning resources and other Snappy Singalong content.

Newsletter subscriptions are handled using Brevo, our email marketing service provider. Your email address and subscription information are processed by Brevo on our behalf.

We use a double opt-in process. After submitting the newsletter form, you will receive a confirmation email. You will only be added to our newsletter mailing list after you click the confirmation link in that email.

We rely on your consent as the legal basis for sending newsletter emails. You can withdraw your consent at any time by using the unsubscribe link included in our newsletter emails.

We do not sell or rent newsletter subscriber information to third parties.

We retain your newsletter subscription information for as long as you remain subscribed, or for as long as necessary to maintain a record of your consent and comply with our legal obligations.

Information Collected Automatically

When you visit the website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Pages visited
  • Date and time of visits

2. How We Use Information

We use information to:

  • Respond to enquiries
  • Send newsletters and other email communications where you have given consent
  • Improve the website and user experience
  • Monitor website performance
  • Maintain website security
  • Comply with legal obligations

3. Legal Basis for Processing

Where UK GDPR applies, we process personal information on one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests in operating and improving the website

For newsletter subscriptions and email marketing, we rely on your consent. You provide this consent by actively selecting the newsletter opt-in and confirming your subscription through our double opt-in process. You can withdraw your consent at any time.

4. Cookies

This website uses cookies and similar technologies to improve functionality and understand how visitors use the site.

Some cookies are essential for the operation of the website. Other cookies, including analytics cookies, help us improve the website and understand visitor behaviour.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings at any time.

5. Analytics

We use Google Analytics to help understand how visitors use the website.

Google Analytics may collect information such as:

  • Pages viewed
  • Time spent on pages
  • Device and browser information
  • Approximate geographic location
  • How visitors arrived at the website

This information is used to improve website performance and user experience.

Google may process data on servers located outside the United Kingdom. Appropriate safeguards are used where required under applicable data protection laws.

6. Embedded Content

This website includes embedded videos from YouTube.

When you interact with embedded YouTube content, YouTube and its parent company Google may collect information about your interaction, device, and browser.

7. Data Sharing

We do not sell personal information.

We may share information with trusted service providers where necessary to operate the website, provide services, send communications, or comply with legal obligations.

Our newsletter is managed using Brevo, which processes subscriber information on our behalf as an email marketing service provider.

We only provide service providers with the information necessary for them to provide their services. Where required, appropriate contractual and data protection safeguards are used.

8. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements.

10. Your Rights

Depending on your circumstances, you may have rights under UK data protection law, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Erasure of personal data
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Withdrawal of consent where consent is relied upon

11. Complaints

If you have concerns about how your personal information is handled, you may contact us.

You also have the right to complain to the Information Commissioner's Office (ICO).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

13. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the website contact form.